AC and heating · Dallas–Fort Worth
Cold air by dinner.
A 104° day, and the AC quit at nine. Scroll the afternoon: old unit out, new heat pump in.
1:05 pm · Diagnosis
Dead at 15.
Fifteen summers, and the compressor won't start. Tap the dots.
2:15 pm · Approved at 1:30
Out by 2:15.
Refrigerant recovered first, as federal rules require. Then out it goes, with no scrapes on the brick.
7:00 pm · Charged and tested
Running by seven.
A variable-speed heat pump outside, a matched air handler in the attic, new lines with an insulated suction line, and a level pad. Permit pulled, done the same day.
Living room · AC running
Watch the wall.
The thermostat on the wall and the reading on screen fall together, a couple of degrees an hour.
8:45 pm · 89° and falling
74° by morning.
Cold air since seven. Set to 74, it gets there overnight and holds it all summer.
What most July calls really are
Most AC calls in July are not a dead system. They are a worn-out capacitor, a coil packed with cottonwood, or a unit sized wrong in 2009. We tell you which one it is, with photos, before any work starts.
Thermal camera
See the heat leave.
Same room, same camera. Drag from early afternoon to ten at night.
The new unit
The heat pump we put in.
Tap a dot for what each part does. It cools all summer and heats all winter.
- Compressor
- Variable speed
- Sound
- 56 dB
- Install
- Same day
- Warranty
- 10 yrs parts (registered)
Concept specs for a fictional company.
Prices and booking
Know the price before we knock.
Pick the visit and the time. The price depends on both, and you see it before you book.
Services
Everything that keeps the house at 74.
AC repairCapacitors, refrigerant leaks, frozen coils and the noises that start at 2 am.
New systemsHeat pumps that cool all summer and heat all winter, sized to the house with a load calculation and usually put in the same day. We pull the permit and handle the utility rebate paperwork.
Tune-ups and heatingA cooling check in spring and a heating check before the first norther, so the cheap fix gets caught early.
Ducts and airSealing, cleaning and filtration so cold air reaches the rooms it is meant for.
The day in the film
From a nine o'clock call to cold air at seven.
- 9:10 am
Book in a minute
Pick a time online. You get the tech's name and photo before they arrive.
- 1:05 pm
Diagnose
We test the whole system and show you what we found, with photos.
- 1:30 pm
Approve the price
One flat number. Nothing starts until you say yes.
- 7:00 pm
Cold air
Most repairs take an hour or two. A new system like this one takes a crew most of a day, attic included. We clean up before we leave.
Asked in July.
Is there a trip fee?
The $99 repair visit is the trip and the diagnosis. If you go ahead with the repair, the $99 comes off the repair price. Tune-ups are one flat price with nothing added.
Repair or replace?
If a system is over about 12 years old and the repair is more than a third of the price of a new one, we will tell you, and show the math. A dead compressor on a 15-year-old unit is usually that case.
How fast does the house cool down?
Cold air comes out of the vents as soon as the system runs. A house that has baked all day usually drops one to three degrees an hour, so we set the thermostat, leave it running and it reaches your set point overnight.
Do you work evenings and weekends?
Yes, seven days. Same-day visits cost nothing extra. Evening and weekend repair visits cost more, and the price shows as soon as you pick the time.
Do you do heating?
Yes. Heat pumps heat as well as cool, and we service furnaces too. Book a heating check before the first norther.
Which areas do you cover?
This is a concept site for a fictional company. A real build lists the actual service area here.